Company Overview:
Our client is an education-focused IT support provider with an aim to encourage teaching and learning through the confident use of technology. They provide a wide range of IT Support and Services for local schools.
The role is for an Apprentice Onsite Support Technician, based in one of their secondary schools.
Job Duties:
* Log and resolve client issues.
* Visit clients onsite to carry out range of IT support.
* Provide technical support to clients and enable them to make full use of the services they offer.
* Record and resolve faults wherever possible.
* Undertake minor repairs to computers and accessories as appropriate.
* Install new computer equipment and services, software, hardware and upgrades.
Person Specification:
* Our client is looking for a dynamic, enthusiastic and customer focused individual with a passion for IT, to work in a well-established, vibrant company offering opportunities for growth and development.
* A degree of knowledge of desktop operating systems (Windows 7/8/10/11).
* Knowledge of MS Office and Microsoft365.
* Some hardware, software, printing, and networking troubleshooting skills would be an advantage, but not essential.
* Good interpersonal skills and to be able to organise yourself and your time effectively.
* A ‘can-do’ attitude and be willing to work as part of a team.
* A full driving license and your own transport is essential due to travel between Raunds and Northampton.
* GCSEs in Maths and English at level 4/C or above.
The successful candidate will achieve a Level 3 Information Communication Technician qualification
Salary:
£15K per annum
Hours:
Monday - Friday between 9:00am-5:30pm
Location:
Based on-site at a secondary school in Raunds, with visits to the office at 28 Quarry Park Cl, Moulton Park Industrial Estate, Northampton NN3 6QB
Benefits:
Friendly office environment, Fuel paid each month at 30ppm, Christmas Meal for staff, Further advancement on completion of the apprenticeship
Qualification
Level 3 Information Communication Technician Apprentice