Key Responsibilities:
* Operate independently as a mobile worker on responsive maintenance tasks.
* Manage daily workload effectively in response to scheduled calls.
* Carry out all work safely and to high-quality standards.
* Engage with residents to resolve issues or complaints professionally and respectfully.
* Ensure compliance with relevant regulations, industry standards, and legal obligations.
* Deliver a right first-time fix approach to all assigned tasks.
* Undertake various trades-related tasks, including:
* Tiling
* Painting & decorating
* Basic plumbing
* Basic carpentry
* Complete weekly van checks to ensure vehicle safety and roadworthiness.
* Use company-issued tablets in accordance with Synergize policies for job tracking and updates.
* Promote the client's families first culture in all interactions.
* Encourage and maintain a strong health and safety culture, addressing any risks or concerns.
Person Specification:
1. Strong problem-solving skills with a collaborative mindset.
2. Excellent time management and ability to work independently.