This range is provided by Eutopia Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
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Overview
We’re looking for an IT Systems Support Analyst who will be looking after our clients Workday HR & Payroll platforms. We are looking for someone who loves problem-solving, how systems work, and enjoys supporting people to get the best out of technology. This is an exceptional opportunity to become an SME in Workday systems. You would join a friendly, growing team where your ideas will be valued, your skills will be developed, and your work will make a real impact.
You’ll play a key role in the administration and support of the Workday platform, alongside other core business systems, ensuring stability, accuracy, and excellent end-user experiences. Comprehensive training and ongoing support will be provided, and we would applicants with exposure to other HRIS platforms.
What You’ll Be Doing
* Assisting in the day-to-day administration and support of Workday and other core business systems.
* Responding to and resolving helpdesk queries and incidents.
* Supporting testing, configuration changes, and rollout of system updates and enhancements.
* Working closely with internal teams to understand requirements and implement solutions.
* Preparing and maintaining accurate documentation.
* Producing scheduled and ad hoc reports.
* Performing regular data quality and compliance checks.
* Participating in user acceptance testing (UAT) and documenting outcomes.
* Researching and suggesting system improvements.
What We’re Looking For
* Experience or education related to HR systems, IT support, or business system administration.
* Good analytical and problem-solving skills with strong attention to detail.
* Ability to understand technical documentation and workflows.
* Strong written and verbal communication skills.
* Proficiency with spreadsheets, databases, and reporting tools.
* Ability to prioritise workload and meet deadlines.
* Discretion and professionalism when dealing with confidential information.
* Familiarity with Workday or similar HRIS platforms such as Oracle, SAP etc (advantageous but not essential).
What’s in it for You
* 33 days holiday (including bank holidays)
* Company laptop and phone
* Contributory pension scheme
* Health care plan and life assurance
* Discounts with major retailers and restaurants
* Employee assistance programme
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Information Technology
Industries
* Technology, Information and Media
Milton Keynes, England, United Kingdom
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