YPP is an incredibly vibrant and rapidly expanding business located in the lively city of Leeds. With an ever-growing property portfolio that stretches across England, we have successfully provided thousands of students and professionals with their luxury accommodation over the past decade.
If you have a strong desire to enhance your skills within a dynamic and diverse team, then YPP is the ideal place for you. In return for your dedication, we offer comprehensive tools and resources to help you develop your talents and progress within the company, all tailored to your unique strengths and interests.
We are currently seeking a Sales Consultant who demonstrates an open, engaging, and warm personality. As a key member of our team, you should have exceptional interpersonal skills and a genuine passion for working in an environment that constantly strives to provide the ultimate resident experience. Effective communication, diligence, and excellent organisational abilities are essential attributes for this role.
Our benefits package includes, birthday leave, additional leave for house moves, work anniversary vouchers, length of service bonuses, engaging team events, and so much more.
The successful candidate will fully embrace our visionary policy of "Through creating vibrant communities, we will regenerate locations and actively contribute to the growth of local economies." Furthermore, they will wholeheartedly embrace our mission "We are passionate about delivering thriving, safe communities in exciting locations for all residents".
At YPP, we consistently uphold our core values and ensure that every interaction with our stakeholders reflects our commitment to ACHIEVE: Accountability, Clarity, Honesty, Inclusivity, Excellence, Value, and Empathy.
Join us as we continue to make a positive impact and create extraordinary experiences together.
Job title: Sales Consultant
Location: Leeds
Terms: Full time; Monday - Friday; 9am - 5.30pm
Salary/rate: £25,000 - £28,000 per annum dependent on experience
About the Role:
YPP are not the same as any other letting agencies, who mainly focus on sales. We strongly focus on customer service & building relationships with our tenants, who come from all over the world, looking for their new home.
As a Sales Consultant you will be negotiating signings and carrying out viewings on our luxury apartments after consulting with the client on their living needs & requirements.
You will report to the Senior Sales Consultant or Sales Manager, whilst closely working with our other consultants, the maintenance and marketing teams.
Not every working day is the same in this exciting business
Daily Duties Include:
* Working with monthly KPIs and deadlines
* Meeting and greeting customers
* Communication with tenants face to face, via email and phone, WhatsApp, WeChat
* Conducting property viewings with potential tenants
* Assembling tenancy papers/contracts and ensuring all relevant details are entered correctly
* Chasing outstanding documentation & payments as and when required and ensuring all documentation and payments received are recorded correctly
* Using our systems and softwares to input tenancy details and calendar management
* Setting up parking spaces agreements
* Providing improvement feedback to managers throughout the company
* Supporting and actively participating in receptionist & customer service representatives' tasks when needed
* Conducting move out inspections, taking pictures and filling out the relevant paperwork
* Handing out move in/out packs & keys and checking all relevant documentation in on file
* Working closely together with the Lettings Coordination team, Maintenance and Accounts departments
Essential Requirements:
* Minimum GCSE grades C or above in maths and English or equivalent
* Good working knowledge of IT
* Previous customer service experience
* Sales and negotiation skills
* Multilingual - Chinese/Mandarin
Desirable Requirements:
* Previous experience in a Lettings / Property related role
* Full clean driving licence
Job Type: Full-time
Pay: £25,000.00-£28,000.00 per year
Benefits:
* Company events
* Company pension
* Free flu jabs
* On-site gym
Work Location: In person