Northern Case Management have been established since 1997, founded to support people with acquired neurological damage (i.e. brain & spinal cord injury). In 1997 this level of support was almost unheard of but has since become an integral and incredibly important element of supporting people with acquired neurological damage.
We have an amazing opportunity for an Associate Clinical Case Manager to join us as at Northern Case Management.
Main focus Location: Bury & North West
We are looking for experienced Paediatric or Adult Clinical Case Managers.
About the role:
The primary role of the Clinical Case Manager is to network cost effective services and resources on behalf of our clients to bring about an improvement in their quality of life. This includes assessing, facilitating, planning and advocating for their needs on an individual basis. This ensures that management is Client focused; that the most appropriate services are accessed; and that continuity, consistency and structure are maintained. Our work includes setting rehabilitation goals with Clients and support workers in the home environment; facilitating the client's and family's adjustment to the injuries; recruiting, training and supporting support workers; and managing care regimes
What you'll be working:
Ideally:
Full time, 37.5 hours per week
Mon to Fri office hours
Hybrid/Remote
Please note this can be discussed at the interview
What you'll be doing:
Some of the main roles and responsibilities:
Provide & maintain a case management service to a range of clients, families & Finance Deputies working within all NCM Policies, Procedures & supporting documentations.
Assessment of Client Needs and Risks and Produce Case Management Plan and agree with the client and/or their representatives prior to providing active intervention.
Produce action plans and goals with timeframes that are specific and relevant to the client.
Establish and maintain a positive therapeutic working relationship with clients, families, Deputies and litigation solicitors.
Produce and implement a Support & Rehabilitation Plan with specific guidelines for support workers to implement the support/rehabilitation program.
Recruit, select & manage care/support workers.
To undertake any other duties appropriate and as reasonably required, to meet the changing needs of the service.
Ensuring service user needs and business objectives are met.
What you'll have:
Hold a UK professional Health qualification ie, nurse, OT, Physio Social Worker etc.
Have some experience of neurological conditions and working in a community setting.
Thorough knowledge of the CQC fundamental standards and key lines of enquiry.
Full working knowledge of the Mental Capacity Act (MCA), Deprivation of Liberty Safeguards (DoLS) and Safeguarding frameworks.
Ability to work as part of a team and as an individual. To provide direction support workers.
Self-confidence and able to manage challenging situations.
Ability to address and respond to employee issues in a fair and consistent manner. Including informal and formal performance management.
Excellent interpersonal, verbal and written communication skills.
Strong organisational, time management and planning skills, with a commitment to self-management and continuous personal development.
IT literate. Use of MS Word, Excel and Outlook.
Flexible, professional and positive approach to multi-site working.
Proven reliability in terms of full attendance and timekeeping.
Full UK driving licence.
What to look forward to:
Competitive rates of pay
Free DBS
Excellent CPD opportunities
Regular supervision and appraisal
Travel and mileage allowance
Northern Case Management work closely with the client and their family or representative to provide tailored support packages for clients in their own homes and in the community.
NCM has continued to expand to meet the increasing requirement for case management services and now boasts a multi-disciplined team of 10 case managers plus support staff at head office and manages over 250 care/support workers on behalf of Clients. NCM is determined to continually develop in order to provide intervention for as many people as possible.
INDRESI