Join our team at M&S as a Customer Assistant in the Clothing & Home section, where you'll become a champion of our stylish products, on-trend designs, and exceptional customer service. We're looking for passionate and fashion-forward individuals who are excited to dress the nation.
You'll be a brand ambassador ready to recommend our newest fashion items. Through remarkable service, you'll ensure our customers feel truly valued every time they shop with us.
Work Pattern
* Sunday: 11:30 - 18:00
* Tuesday: 11:30 - 18:00
* Wednesday: 15:30 - 22:00
* Friday: 15:30 - 22:00
Responsibilities
* Serve customers efficiently on the shop floor and at service points.
* Keep the store clean and stocked with products.
* Monitor and achieve daily sales targets, promotions, and selling opportunities.
* Engage proactively with customers to understand their needs and provide recommendations.
* Build product knowledge to effectively sell and recommend products and services.
* Utilize digital tools and communication channels to enhance customer experience.
Key Capabilities
* High levels of customer service.
* Attention to detail and commitment to quality work.
* Open to feedback and continuous improvement.
* Effective workload management and planning.
* Strong communication skills.
* Adaptability to changing situations.
* Ability to build positive relationships and be a good listener.
* Digital capability.
Our Values
M&S is committed to leading the retail industry into a greener, digital future. We promote inclusion, diversity, and equal opportunities, and support flexible working arrangements. If you need reasonable adjustments during the recruitment process, please let us know.
Are you ready to apply? Take your marks and join us!
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