OTE GBP £33,000.00/Yr. Overview IT Field Technician Guildford/Farnborough Area Permanent - Full time Salary: £30,000 - £33,000 plus Company Car This opportunity is to provide mobile IT support to several custodial sites that you are responsible for (around 15 sites and working with prestigious brands of cars such as Audi/Jaguar Land Rover) Your main focus is to work your way through the job queue, whilst completing quarterly audits of your sites to identify continual service improvements. You will also be responsible, in line with the IT Asset Management team, to recover any unused/disposal of assets etc. With no two days are the same feel, you will work on some great project work too. Responsibilities IT tasks (tickets) logged by our ends users (customers) work for your respective dealerships Ad Hoc project work to assist MS patching, hardware rollout, go live support etc Forge and improve relationships with your respective dealerships Regularly travel to your own, and other sites further afield to learn new behaviours, trends and gain feedback from similar brands in different geographical locations Produce, own and maintain a full library of knowledge base articles for your respective brands and dealerships Qualifications The ideal person for this role will be great with people, listen, empathise and own users' issues through to resolution. They are the ambassadors of the I.T. department whilst visiting the various locations in the group and hence must present themselves and the department in the right manner. Experienced in working as a Field Technician/Engineer role would be preferable. A sound foundation of hardware, software and networking knowledge, excellent troubleshooting skills, patience, and excellent communication skills. A full clean driving license is essential as a company car will be provided. You will love working in a KPI driven atmosphere. About us: Lookers are proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers, selling and servicing a huge range of cars at over 150 franchised dealerships across hundreds of locations throughout the UK & Ireland. We recognise the hard work, flexibility and commitment of our people so we offer an industry leading benefits package. This includes competitive basic salaries plus; Enhanced holidays that increase with service Eligibility to join one of our car schemes Critical illness cover after 2 years and Life Assurance Smart Health - free access to support 24 hours a day, 365 days a year Enhanced paid maternity, paternity and adoption leave For some roles a company car and additional earning potential through commission or bonus. We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people and we like to celebrate and encourage success at all levels with our annual Lookers Excellence Awards. So? What are you waiting for? Lookers are an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role and responsibilities, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.