Overview The Design Museum is looking for an experienced and energetic Assistant Visitor Experience Manager who can enthuse, motivate, and engage our fantastic team of Assistants and Volunteers. With approximately 80 Visitor Experience Assistants and over 50 Welcomer Volunteers, the Visitor Experience department is the largest team in the museum and is responsible for welcoming and engaging all visitors, supporting delivery of exhibitions, programmes and events and maximising income from tickets, membership sales and donations. Job scope Assistant Visitor Experience Managers undertake duty management of the museum on a rota basis and share line management of the assistants to ensure the team is delivering the best welcome, engagement and customer service to all visitors. Terms and Conditions Salary: up to £29,890 per annum, dependent on experience Holidays: 33 days (25 8 bank holidays) & Christmas Eve (museum closed) Hours: 35 hours/ 5 days per week, on a rota basis, including weekends, evenings, and bank holidays Location: onsite at the museum Closing date: Sunday 01 February 2026 (midnight) Interviews: Thursday 12 February 2026 Application process For all the latest job vacancies at the Design Museum, please visit our Careers page to apply via our online portal: [https://careers.designmuseum.org/vacancies] If you encounter any issues while completing your application, please email peopleteam@designmuseum.org before the vacancy closing date. We will be in touch as soon as possible; (please note the inbox is monitored Monday-Friday).