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Customer Service Agent
Reference: APR20256675
Expiry date: 2025-04-28 12:57:43.993
Location: Crawley
Benefits: superb
Salary:£28,144 pa + bonus up to £1,407 pa OTE
Weekly Hours: 42.5 hours / week
As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile, that’s what we do.
As a Customer Service Agent, you will bring to life the Auxillis experience, managing the needs of customers, colleagues and managers to ensure our vehicles are where they need to be, when they need to be there.
Life as a Customer Service Agent with Auxillis
Our branches are busy, fast-paced places to be. You’ll be right at the centre of it, often the first point of contact for customers. Delivering great service with a smile will be second nature. Your strengths will include managing multiple tasks simultaneously, such as sourcing vehicles, booking, resolving rental queries, administering customer accounts, and overseeing daily vehicle movements.
No previous industry or vehicle rental administration experience is required, as our proven induction training will prepare you. However, you should have excellent customer service skills, administration abilities, a calm and ‘can-do’ attitude, and a Full UK or EU Driving Licence.
We offer:
* A competitive basic salary
* A quarterly bonus scheme (up to £1,407 pa OTE)
* 24 days annual leave, increasing to 26 days with service, plus bank holidays and an extra day for your birthday
* Free life assurance
* Well-being services including 24/7 GP, mental health support, physiotherapy, Health Cash Plan, Dental Plan, and Travel Insurance
* Exclusive vehicle-leasing schemes
* Pension and share schemes
* Benefits App with retailer discounts and cashback deals
* Wagestream, a financial wellbeing app for pay control and savings
With over 60 branches nationwide, Auxillis is the UK’s leading provider of light commercial vehicle rental solutions, partnering with well-known organizations. We are part of ZIGUP, supporting customers across the UK, Ireland, and Spain. Join us to unlock your potential in a supportive, industry-leading environment where you can thrive in your career.
We are agile. We are experts. We are imaginative. We are reliable.
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