Job Description
Our client is currently looking for a customs/operations clerk for their office based near Heathrow. They deal with Air, Ocean and Road freight shipment as well as Warehouse storage and customs brokerage.
The position involves managing the customs clearance process for mainly perishable goods entering the country by air and road from the EU. The role is on a night shift pattern of 4 shifts on, 4 shifts off, with start time 7pm for 12-hour shifts. Training can be done Monday to Friday during the day and then on to nights, or training on nights if preferred.
Key Responsibilities:
· Ensure compliance with all Border Force, Port Health, and APHA regulations for perishable imports.
· Liaise with Transport Operations to monitor shipments in transit and ensure timely management of the entire process.
· Handle and control ETSF entries, ensuring full Border Force compliance and facilitating all import controls.
· Manage the APHA application and the customs clearance process from start to finish.
· Communicate effectively with authorities, airlines, transport ops, and customers to ensure all stakeholders are updated throughout the process.
Requirements
Experience Required:
·
Proficiency in Port/Plant Health applications, customs entries, ETSF protocol, and the new
· Border Procedures for EU imports.
Excellent working knowledge of Excel and other MS Office packages. Highly numerate and
· able to handle complex data and records with great accuracy.
· Strong attention to detail, particularly in processing, using Excel worksheets and maintaining accurate records.
· Exceptional communication skills, both written and oral, with the confidence to chase shipment status, collaborate with transport teams, and report to customers.
Requirements
Experience Required: · Proficiency in Port/Plant Health applications, customs entries, ETSF protocol, and the new · Border Procedures for EU imports. Excellent working knowledge of Excel and other MS Office packages. Highly numerate and · able to handle complex data and records with great accuracy. · Strong attention to detail, particularly in processing, using Excel worksheets and maintaining accurate records. · Exceptional communication skills, both written and oral, with the confidence to chase shipment status, collaborate with transport teams, and report to customers.