Overview
Sales Support Specialist – Hemel Hempstead
Salary: £30,000 - £35,000 + yearly bonus
Hours: Monday - Friday, 9:00am - 5:30pm
We are looking for a Sales Support Specialist to join a busy office team in Hemel Hempstead. This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys supporting account managers while delivering excellent service to customers.
What you'll be doing
* Processing customer orders from start to finish, ensuring accuracy and timely delivery
* Communicating with account managers, customers, and internal teams to keep everyone updated
* Supporting bespoke customer orders and liaising with the warehouse team
* Handling shipments and ensuring proof of delivery is received
* Learning about the company's products and services to provide excellent support
* Spotting opportunities to upsell and add value to customers
* Providing general admin support to the sales office
What we're looking for
* Forward-thinking, consistent, resilient, and highly organised individual
* Experience in sales order processing, sales support or customer service
* Strong administration skills with excellent attention to detail
* Confident communicator with good problem-solving skills
* Good IT skills, especially MS Office
* Must be able to use own initiative and work independently as well as part of a team
* A positive, proactive team player who can handle a busy workload effectively
What’s on offer
* Salary between £30,000 - £35,000 depending on experience
* Yearly bonus
* Monday to Friday office hours (9:00am - 5:30pm)
* Pension
* Great team environment with opportunities to develop
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