Corporate Lead Host VA2495 – Anabas
Join to apply for the Corporate Lead Host VA2495 role at Anabas
Anabas Welcome is specialised in high‑end reception and concierge services, the premium front‑of‑house division of Anabas. Our focus lies in supporting corporate office occupiers looking for a great workplace experience for their staff and customers. We are seeking a Corporate Lead Host to bring their high level of experience as an engaging and supportive leader to the front‑of‑house team at our client site close to Bond Street in London.
With your outstanding professionalism and strong focus on customer service delivery, you will thrive in this fast‑moving environment—demonstrating excellence to your team, our client, and visitors by setting high standards and leading by example.
Requirements for the Role
* Demonstrable current experience of at least one year working as a Reception Manager in a corporate office environment.
* In‑depth knowledge of Microsoft Word, PowerPoint and Excel.
* The ability to train, develop and upskill a team.
* Effective and efficient communication skills.
* The ability to work in a fast‑paced environment while maintaining an exceptional level of service whilst managing multiple tasks.
* Strong proficiency in PowerPoint, with the ability to create well‑structured presentations and the confidence to deliver them effectively in client meetings.
Full‑time Permanent Role
8 am to 5 pm, Monday to Friday at an annual salary of £38,000. Occasional overtime may be required to support events or meetings.
A high standard of service delivery is expected, and you will have the ability to understand what is needed to ensure our client requirements are met.
Applicants will be required to undergo a comprehensive vetting process.
Benefits
* 28 days holiday per year including Bank Holidays.
* Employee Assistance Programme.
* Eyecare vouchers.
* Perkbox offerings.
* Recommend a friend scheme.
* Training and development opportunities.
Responsibilities
* Lead by example—process all guests in a polite, courteous and professional manner and ensure personal presentation is to a high standard. Demonstrate an understanding of 5‑star and VIP guest service. Suggest and implement new ideas to continually improve the guest experience.
* Oversee the reception, managing rotas, training and shifts to ensure optimal coverage and a high‑performing team.
* Document and implement any changes to protocols and ensure all team members are fully briefed on amendments.
* Oversee the operation of a busy switchboard, manage issues, and ensure all calls are logged, actioned, and closed efficiently.
* Create and manage comprehensive documentation of processes to facilitate training, compliance, and continuous improvement.
* Support at client meetings by developing presentations and having the confidence to present monthly KPIs.
Successful candidates after the first stage interview will be invited to a second stage interview with our client and may be asked to demonstrate their Microsoft Word and Excel skills.
Sound like the job for you? We look forward to receiving your application soon!
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