We’re Hiring: Adaptations Officer Department: Property Services Salary: £31,789 - £32,908 Location: Agile / Leyland Hours: 36.25 hours per week Contract: Fixed Term until 31 st March 2026 Join Our Legacy of Change and Community At Progress Housing Group, we’re more than just homes, we’re a community. With 900 passionate colleagues, we’re committed to making a difference every day, supporting people to live independently and thrive. We’re now looking for an Adaptations Officer to join our team on a fixed term basis up until 31 st March 2026. This role offers full-time hours (36.25 per week), and agile working arrangements. This is a fantastic opportunity to develop your skills and experience in a supportive, people-focused environment. About the role As an Adaptations Officer, you’ll work collaboratively as part of a team overseeing the Aids and Adaptations service, working in partnership with Progress Homes and RWP housing teams. You’ll manage the end-to-end process of aids and adaptations for all Group tenants, ensuring that adaptation works are appropriately approved and completed efficiently. You’ll liaise closely with tenants, support providers, contractors, and local authority services to ensure that requests for adaptations fully meet the needs of tenants, enabling them to remain in their homes. You’ll ensure compliance with policies, procedures, relevant regulations and standards throughout the adaptation process, and maintain clear communication with internal teams, contractors, and external stakeholders to facilitate smooth project delivery. Main duties: Managing the end-to-end process of aids and adaptations for all Group tenants, coordinating across multiple stakeholders and funding streams Liaising with tenants, support providers, and local authority representatives to ensure adaptations meet tenants’ needs, including signposting for additional funding and processing Disabled Facilities Grant applications Ensuring compliance with policies, procedures, and relevant regulations throughout the adaptation process Coordinating and monitoring the Aids and Adaptations budget and contributing to budget monitoring reports Maintaining accurate records and updating core databases with progress and completion data Attending local authority panel meetings and supporting the re-tendering of Aids & Adaptations services Reviewing and maintaining policy and procedure documentation, and supporting continuous service improvement What We Are Looking For To be successful in this role, you should have: A good general level of education or equivalent experience Full driving licence and access to a car Experience working in social rented housing management or supported housing Knowledge of housing management processes and methods Ability to liaise effectively with other professionals in housing, health, and social services Ability to work flexibly, methodically, and organise your own workload Strong communication skills and a commitment to delivering a high-quality service Experience of using computerised systems, including Microsoft Office applications Why Progress? Because we’re people-focused, genuine, and forward-thinking. We care deeply about our colleagues and communities, and we’ll support you to grow in a role that really matters. How to Apply Click Apply Now, upload your CV, and complete our short application. Be sure to include a supporting statement that highlights why you’re a great fit for this role. Closing date : 11:59pm 12 th October 2025 Interview date : 22nd October 2025 - 24th October 2025 We welcome applications from everyone, especially from underrepresented groups. Inclusion matters here.