Job Description
L3 Wintel & VDI Support Engineer
Must have an Active SC or DV Clearance - If SC be willing to go through DV Clearance
An opportunity is available for an experienced L3 Wintel & VDI Support Engineer to support complex, deployable customer systems across multiple security domains. The L3 Wintel & VDI Support Engineer will play a key role in maintaining, developing, and supporting a live secure environment, handling escalated incidents and implementing controlled changes within a high assurance setting.
About the Role - L3 Wintel & VDI Support Engineer
* As a L3 Wintel & VDI Support Engineer, you will manage incidents escalated from 1st and 2nd line teams across distributed environments.
* You will support live systems through structured change implementation and technical problem resolution.
* You will review and create Low Level Designs, build documentation, and Knowledge Base Articles.
* You will deliver knowledge transfer to customer teams and contribute to ongoing service improvement.
* You will support virtualised and secure infrastructure components within a complex estate.
Key Skills - L3 Wintel & VDI Support Engineer
* Strong expertise in Microsoft Windows Server 2016 and 2022.
* Deep experience with Active Directory and Group Policy design and support.
* Experience with Microsoft HyperV and VMware NSX virtualisation.
* Knowledge of Skype for Business and Exchange 2012 or 2016.
* Good understanding of network design principles, firewalls, and WAN protocols.
* Experience with McAfee AV and ePolicy Orchestrator.
* Strong PowerShell and scripting capability.
This role suits a technically confident L3 Wintel & VDI Support Engineer who can operate independently and deliver structured support within secure environments.
To apply, please send your CV by pressing the apply button
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