Head of Mechanical & Engineering (M&E)
Location: Flexible with UK-wide travel
Salary: Competitive commensurate with experience
Contract Type: Permanent, full time
Do you have what it takes to lead compliance and service excellence across a large, diverse housing portfolio? We're seeking a seasoned professional to step into the pivotal role of Head of Mechanical & Engineering (M&E) and help ensure our residents live safely and comfortably.
About the Role
As the Head of M&E, you’ll lead a highly skilled team and oversee the delivery and compliance of critical mechanical services — including gas safety, lift safety, communal heating, and other mechanical systems (excluding electrical). This is a strategic leadership role at the heart of our Resident & Building Safety function, where your decisions will directly impact resident wellbeing and regulatory assurance.
Key Responsibilities
* Act as the subject matter expert on gas, lift, and mechanical systems safety and compliance
* Lead contractor management for inspections, servicing, and remedial works
* Develop and maintain robust policies and assurance frameworks
* Drive customer-focused service delivery and transparent resident communication
* Manage incident investigations and represent the organisation with regulators (e.g. HSE, Gas Safe)
* Monitor budgets, KPIs, and service performance to ensure value for money and continual improvement
* Inspire and lead a high-performing, empowered team
What We’re Looking For
Essential:
* Leadership experience in gas, lift, and mechanical safety services
* In-depth knowledge of regulations: Gas Safety (Installation & Use) 1998, LOLER, etc.
* Gas Safe Registered or equivalent
* Proven success in contractor management and compliance delivery
* Excellent communication, stakeholder, and team leadership skills
* Full, clean UK driving licence
Desirable:
* Experience in social housing or the public sector
* HND/HNC in Mechanical Engineering and/or NEBOSH/IOSH qualification
* Budget and performance management expertise
Why Join Us?
* Work for a purpose-driven organisation that puts resident safety first
* Lead meaningful change and innovation in mechanical services
* Collaborate with experienced professionals in a values-led environment
* Enjoy a comprehensive benefits package, ongoing development, and career progression opportunities