Executive Assistant – Kings Lynn
Permanent | Full time, hybrid
Up to £45,000 DOE
Hybrid working
SF Partners are looking for a highly organised, proactive, and detail‑driven Executive Assistant to work closely with the COO, supporting day‑to‑day operations, key projects, and cross‑functional initiatives. This is a fast‑paced and varied role suited to someone who thrives under pressure, uses initiative, and can combine strong analytical skills with a hands‑on approach.
This is for a great client of ours in Kings Lynn, who have recently undergone a huge transformation process, so you will be joining the business at a fresh and exciting time.
The successful candidate will be confident managing sensitive information, highly proficient in Excel, and comfortable handling customer escalations with professionalism and urgency.
Key Responsibilities
Executive Support
* Manage the COO's calendar, inbox, and communications, ensuring priorities and deadlines are effectively managed
* Prepare reports, presentations, and updates for internal and external stakeholders
* Draft correspondence and review documents with a high level of accuracy and confidentiality
* Coordinate meetings, travel, and events
Project Coordination
* Support the planning and delivery of key operational and strategic projects
* Track progress, manage timelines, and maintain project dashboards using Excel and relevant tools
* Follow up on actions, identify potential delays, and ensure projects stay on track
Operational Support
* Assist with performance tracking, KPI reporting, and data analysis
* Support supplier and vendor coordination
* Monitor budgets and contribute to cost control initiatives
* Help drive process improvements and operational efficiencies
* Prepare materials for leadership and board meetings
Customer Escalations
* Act as a key contact for customer issues requiring escalation
* Work closely with internal teams to resolve issues quickly and effectivelyIdentify recurring problems and provide insights to improve processes and service delivery
Cross‑Functional Collaboration
* Work closely with teams across Sales, Operations, Finance, and HR to ensure alignment
* Maintain clear and effective communication on behalf of the COO
* Anticipate business needs and proactively provide support where required
Skills & Experience
* Proven experience supporting senior leadership, ideally within a fast‑paced operational environment
* Advanced Excel skills (including pivot tables, formulas, and reporting)
* Strong project coordination or management experience
* Excellent communication skills, both written and verbal
* High level of discretion and professionalism when handling confidential information
* Exceptional organisation, attention to detail, and ability to manage multiple priorities
* Proactive, adaptable, and solutions‑focused approach
#J-18808-Ljbffr