Family First Case Manager
Location: Knowsley
Contract Type: Full-Time, Permanent
Salary: £20 Umbrella P/H
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About the Role
An excellent opportunity has arisen for an experienced and compassionate Family First Case Manager to join a dedicated team delivering targeted and co-ordinated interventions to families with children aged 0-18 years who present with a range of complex and interrelated needs.
This role focuses on empowering families to achieve better outcomes, including improved school attendance, emotional health and well-being, strengthened relationships, reduced risk-taking behaviours, and enhanced employability.
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Key Responsibilities
* Undertake holistic Early Help Assessments in partnership with families to identify strengths, risks, and areas for support.
* Act as Lead Professional, developing and implementing outcome-focused Family Plans and co-ordinating multi-agency interventions.
* Deliver practical, evidence-based support including parenting programmes, one-to-one work, and group sessions to promote positive family change.
* Lead Team Around the Family meetings and ensure progress is monitored through regular reviews and collaborative working.
* Maintain accurate, high-quality case records and contribute to performance and audit processes.
* Support the development and delivery of innovative prevention and early intervention programmes for young people and parents.
* Promote restorative practice and a "Think Family" approach across all aspects of work.
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About You
The successful candidate will:
* Have proven experience of working with children, young people, and families with complex needs.
* Demonstrate excellent knowledge of early help processes, safeguarding, and multi-agency working.
* Possess strong communication, assessment, and organisational skills, with the ability to manage a varied caseload effectively.
* Be confident in engaging families who may be resistant to support and in delivering practical, solution-focused interventions.
* Be flexible to work some evenings and weekends where required.