Job Description
Handle Recruitment is seeking a Training Specialist to join our client's household brand supporting their Education & Advocacy function.West London | Hybrid - Minimum 2 Days in Office (Field-Based Role)Up to £40,000 based on experienceJob Summary Support the Education & Advocacy Manager in elevating store performance and customer experience by designing and delivering impactful product and sales training programmes. This role will increase the volume and quality of training initiatives across the year, driving improved advocacy, engagement, and sales performance.Key Responsibilities
* Training Delivery & Events: Host engaging training seminars for internal teams and Retail Sales Assistants (RSAs). Support Area Managers with territory-based initiatives and assist at retailer and consumer events as a brand ambassador.
* Programme Development: Design, develop, and deliver training programmes for Retail Sales Assistants, own store sales teams, delivery teams, and head office staff. Create compelling presentations, manuals, and visual materials.
* Planning & Coordination: Plan and organise training seminars, including travel and accommodation logistics. Support the management of head office training events.
* Digital & Content Management: Manage and maintain the training app used by retail and internal teams, ensuring content remains accurate and engaging.
* Analysis & Reporting: Analyse mystery shop results and performance data to identify advocacy and training gaps. Provide recommendations and measure programme impact through reporting on attendance, feedback, and outcomes.
Additional Duties: Support ad-hoc projects as required by the Education & Advocacy Manager.Skills & Experience
* Experience delivering product and sales training presentations
* Strong communication and presentation skills
* Ability to design engaging training materials
* Organised, proactive, and adaptable
* Confident working with varied audiences
* Creative thinker with fresh ideas
* Passion for helping others learn and develop
Reporting & Location Reports to the Education & Advocacy Manager Minimum 2 days office-based, with the remainder field-based UK and international travel required Flexible working required in line with training schedulesBenefits
* KPI-based bonus
* 25 days holiday
* Life insurance & contributory pension
* Private medical insurance
* Team-building, social events, staff purchase scheme, early Friday finishes
* Training and career development
Apply below today to proceed your application!
Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.