Overview
Join to apply for the Change Manager - 18 Month Fixed Term Contract role at The Football Association
We are seeking an experienced Change Manager to join our team to help ensure successful organisational change, initially for new SaaS implementations across the FA's Human Resources and Finance functions. You will play a key role in ensuring the successful adoption of new technologies, supporting stakeholders at all levels, and driving agreed and measurable business outcomes. Experience with Workday implementations is highly desirable.
Please include a cover letter with your application, clearly outlining why you feel you are suitable for the role, including what, if any, experience you have of Workday and of working in an organisation with a broad range of functions/teams.
Responsibilities
* Develop and execute change management strategies for SaaS system implementations.
* Conduct impact assessments, identify key stakeholders, and design targeted communications and engagement plans.
* Lead the creation and delivery of training programmes, toolkits, and user adoption campaigns.
* Partner with project teams, IT, HR, Finance, and business leaders to ensure alignment of change initiatives.
* Measure and report on adoption metrics, resistance, and readiness across relevant parts of the organisation.
* Facilitate workshops, relevant meetings, and stakeholder briefings to drive engagement.
* Support business readiness activities including process documentation, standard operating procedures, and go-live readiness.
* Executes additional tasks as required to meet the FA\'s changing priorities.
* Comply with all company policies and procedures to ensure that the highest standards of health, safety, and well-being can be maintained.
* As part of the FA\'s commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.
Qualifications
Essential for the role
* Proven experience in change management for SaaS implementations (HR, Finance, CRM, or operational systems).
* Strong understanding of Workday HCM/Payroll/Finance implementations is a major advantage.
* Experience with stakeholder engagement, communications planning, and training delivery.
* Strong analytical, project management, and organisational skills.
* Excellent verbal and written communication skills.
* Ability to influence at all levels of the organisation and navigate complex environments.
Beneficial to have
* Experience in global or multi-site implementations is a plus.
* Experience of working in an organisation with a broad range of functions/teams.
What\'s in it for you?
We are committed to ensuring everyone can flourish in their roles. The FA offers unique office spaces under the arch of Wembley National Stadium and a world-class Elite Performance Centre, St. George\'s Park in Staffordshire, supporting high-performing teams and leaders.
We provide a competitive salary and opportunities to develop and grow, plus a range of benefits:
* Access to event day tickets at Wembley Stadium and regular internal events.
* Free nutritious lunches at Wembley Stadium and St. George\'s Park.
* Free private medical cover.
* A contributory pension scheme.
* Additional 'Thank You' days, volunteering days, and 25 days annual leave (full-time).
* Hybrid working model offering greater flexibility.
For more information on what it is like to work at The FA, please visit our FA Careers page: https://www.thefa.com/about-football-association/careers
Currently, we operate a hybrid model whereby staff work from their contractual location part of the week and remotely the remaining days. The contractual location of this role can be found on the FA Careers page. We are an equal opportunities employer and welcome applications from everyone. If you have any requirements regarding the recruitment or interview process, please mention this in your application.
Employment details
* Seniority level: Mid-Senior level
* Employment type: Contract
* Job function: Project Management and Information Technology
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