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Reception & customer support

Farnborough (Hampshire)
Venus Recruitment Ltd
Customer support
Posted: 7h ago
Offer description

An expanding UK wide company is offering a fabulous new opportunity for a customer focused candidate to join one of their business centres based near Farnborough. The role will support the Business Centre Manager in revenue generation, client retention, customer service excellence, and ensuring compliance with H&S and operational standards.
The position offers plenty of variety and involves welcoming visitors and suppliers, managing deliveries, and answering calls. In this role you’ll take responsibility for maintaining the appearance of Reception, looking after the building facilities, and acting on any queries or complaints from clients in a polite, and efficient manner. You’ll assist with invoicing, credit control, managing supplier relationships and there’ll be the opportunity to represent the business occasionally at networking events and within the local business community to help generate leads and referrals.
A flexible, proactive character will be essential in this role, as changing demands require the ability to adapt and prioritise.

Key attributes of the Assistant Centre Manager:

An outgoing, enthusiastic personality
Professional manner and appearance
A genuine passion for customer service
Highly organised with good attention to detail
Excellent written and verbal communication skills
Confidence to interact with a range of clients and colleagues
A creative approach to problem solving with the ability to think outside the box
Competent using MS Office and other business software.This is an office-based role working 8.30am to 5.30am Monday to Friday – there is no opportunity for home working

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