Job Overview
We are seeking enthusiastic and dedicated Front of House Staff to join our dynamic team. The ideal candidates will be the first point of contact for our guests, providing exceptional service and creating a welcoming atmosphere. This role is crucial in ensuring that our customers have a memorable experience from the moment they arrive until they leave.
Duties
* Greet and welcome guests in a friendly and professional manner.
* Manage reservations and seating arrangements efficiently.
* Provide menus and explain daily specials to customers.
* Take orders accurately and relay them to the kitchen staff.
* Serve food and beverages promptly while ensuring high standards of presentation.
* Handle customer inquiries, complaints, and feedback with professionalism.
* Maintain cleanliness and organisation of the front of house area.
* Collaborate with kitchen staff to ensure smooth service flow.
* Assist in training new staff members as needed.
Skills
* Excellent communication skills, both verbal and written.
* Strong interpersonal skills with a focus on customer service.
* Ability to work well under pressure in a fast-paced environment.
* Attention to detail and a commitment to maintaining high standards.
* Team player with a positive attitude and willingness to learn.
* Previous experience in a similar role is advantageous but not essential.
Join us in delivering outstanding service and creating unforgettable experiences for our guests.
Job Types: Permanent, Full-time
Pay: From £13.50 per hour
Benefits:
* Company pension
* Discounted or free food
* Employee discount
Work Location: In person