Establishes and monitors work schedules to meet sales and productivity targets. Square cash register receipts and make bank deposits. Keep an eye on competitors and respond to challenges accordingly. Rotating stock and managing surpluses. Analyses business records to increase sales. Plans special events and promotions. Liaises with other staff to provide information about merchandise, special promo-tions etc. to customers. Ensures that adequate reserves of merchandise are held, and that stock keeping is carried out efficiently. Ensures customer complaints and queries regarding sales and service are appropri-ately handled. Oversees the maintenance of financial and other records and controls security ar-rangements for the premises. Authorises payment for supplies received and decides on vending price, discount rates and credit terms. Examines quality of merchandise and ensures that effective use is made of advertis-ing and display facilities.