Day to day you will:
* Manage a portfolio of customers, coordinating new and existing contracts and acting as their primary point of contact across face to face, phone, virtual and written channels.
* Promote the uptake of new services and system modules, helping clients maximise the value of the Acturis platform while resolving user issues and identifying opportunities for improved usage.
* Host webinars and in person events, collaborate with internal teams on new releases and drive your own learning to become an Acturis Expert.
This role is based in the South-West so you should live ideally in or near to the following postcodes: TR, PL, TQ, EX, TA, DT, BA, BS, SN, GL, GR, NP, SA, LD, CF.
You can expect:
* A transparent progression structure, regular feedback and annual performance reviews.
* Opportunities to lead cross functional initiatives, influence customer strategy and support the growth of junior colleagues.
* Comprehensive onboarding, ongoing professional development and access to industry recognised training.
You will thrive here if you:
* Account Management or Client Management experience in the insurance industry, using the Acturis Platform, with strong problem solving skills and the confidence to take ownership.
* Are logical, well organised, highly computer literate and able to build strong professional relationships with customers.
* Have excellent communication skills and learn new concepts quickly.
If you will require any reasonable adjustments to be made at any stage throughout the recruitment process then please email recruitment@acturis.com so that we may accommodate them for you.
Unfortunately, we are unable to offer sponsorship for this position at this time. Please keep an eye out on our Careers page for any updates regarding sponsorship.
Acturis is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. For further information, visit www.acturis.com.
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