Job Description
The E-Commerce Manager is responsible for driving new business growth and expanding our clients presence on major retailers' eCommerce platforms. The role focuses on securing new listings, managing platform accounts, improving product visibility, and delivering exceptional online customer experience. It combines strategic sales, platform integration, and product management responsibilities to increase profitability and market reach.
Key Responsibilities:
Business Development & Market Expansion
* Secure partnerships with new eCommerce retailers and expand product listings on existing sites.
* Identify growth opportunities and implement strategies to increase sales and market share.
* Maintain strong relationships with platform partners to ensure brand prioritisation.
Marketplace & Platform Management
* Oversee onboarding, integration, and day-to-day performance on key platforms such as B&Q, The Range, and Wickes.
* Manage dashboards, troubleshoot issues, optimise product listings, and lead promotional efforts.
* Collaborate with the marketing team to enhance content and product presentation.
Operational & Strategic Support
1. Lead improvement initiatives for operational efficiency and eCommerce capability growth.
2. Host cross-functional...