Head of Social & Content - LOOKFANTASTIC
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.
At THG Beauty, we own a portfolio of leading retailers and iconic beauty brands. We are powered by an ambitious team of over 2500 people who work together, lead by example, and think BIG. With us, you’ll go further, faster.
As Head of Social & Content you will:
* Define and deliver LOOKFANTASTIC’s global social and content strategy, positioning the brand as the most connected digital beauty destination.
* Own the global social & content strategy, ensuring consistency of tone, aesthetic, and positioning across all touchpoints.
* Oversee LF’s content ecosystem transformation, reimagining editorial, video, user-generated content, creator partnerships & potential 3rd party tech integration into a connected platform.
* Champion innovation in social commerce (TikTok Shop, Instagram Shop, emerging platforms) as growth drivers.
* Develop and manage the always‑on content calendar, aligned to trading cycles, campaigns, and brand priorities.
* Partner with Creative Director to ensure content delivers on brand guidelines and elevates LF’s positioning across all touchpoints.
* Build formats across short‑form video, live commerce, editorial features, and community content.
* Establish and track KPIs across reach, engagement, community growth, EMV, and attributable sales.
* Partner with Performance Marketing to ensure content drives full‑funnel impact (awareness → conversion).
* Build, inspire, and manage a high‑performing social and content team.
* Foster collaboration with Brand, PR & Talent, Ecommerce, and Creative.
* Role‑model LF’s values and embed a culture of agility and creativity.
What’s in it for me?
* Access bespoke development programmes designed by our in‑house L&D team.
* Continued development through our upskilling programme delivered in partnership with an industry‑leading training provider.
Benefits
* 25 days annual leave plus bank holidays.
* Enhanced maternity and paternity pay, depending on length of service.
* Up to 10 days compassionate leave, buy back up to 3 days each year, unlock 2 days volunteer leave after 12 months.
* Well‑being support: face‑to‑face and virtual GP, CBT therapist, 24/7 EAP (Bupa), on‑site gym and physio.
* Other perks: salary sacrifice scheme (personal tech), subsidised bus pass, up to 50% staff discount on THG brands, on‑site staff shop, barber, referral bonus up to £1000, anniversary gifts.
EEO & diversity
THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
THG is committed to creating a diverse & inclusive environment and welcomes applications from all sections of the community.
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