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Service manager, trauma and orthopaedics

Orpington
Permanent
King's College Hospital NHS Foundation Trust
Service manager
Posted: 21 September
Offer description

Job overview

The post holder will lead and be responsible and accountable for the effective development and delivery of surgical specialities Trauma & Orthopaedics assisting the lead clinicians and senior managers and ensuring that these services are responsive, innovative and meet performance standards. This includes financial and operational management of the service as well as meeting national targets for trauma and 18 weeks RTT. The post holder will have direct line management responsibility for the admissions manager, sectaries. The post holder will also be responsible for the day to day management of trauma/cancer, admitted and non-admitted pathways. The post holder will be expected to work across the service ensure that targets are met and issues are escalated to senior management early. The post holder will be expected to exercise initiative, prioritise conflicting work demands and communicate effectively, verbally and in writing, with the multidisciplinary team, internal departments and external agencies to ensure continuity in achieving excellence in patient care.

Main duties of the job

Ensure effective processes and procedures are in place within the service to monitor and track performance against the annual plan. Manage the analysis of data so that the nursing, medical and senior leadership team within the service have access to timely and accurate information on all key performance indicators. Ensure compliance with all relevant Trust policies, procedures and SOPs. Ensure sufficient staffing levels and allocation depending on service needs, escalating as appropriate. Ensure correct skill mix within team. Responsible for the day to day efficient and effective operational management of service area, linking appropriately with clinical and multi-disciplinary staff in all matters affecting the delivery of core services. Respond to daily problems and ensure issues are swiftly resolved or escalated; implement longer term solutions to issues raised. Work closely with the Clinical Lead, nursing leadership, and operational management to ensure effective support services are in place for all clinical areas. Ensure facilities and other resources are available to meet service needs, including analysing and managing space requirements. Manage the analysis of data so that the Management team has access to timely and accurate information on all key performance indicators. Participate in and contribute to Trust wide initiatives and projects as appropriate.

Working for our organisation

King’s College Hospital NHS Foundation Trust is one of the UK’s largest and busiest teaching Trusts with a turnover of c£1 billion, million patient contacts a year and more than 15,000 staff based across South East London. The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King’s to another level.

We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.

King’s is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone’s contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust’s carbon emissions, waste and pollution wherever possible.

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