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Lead receptionist

Croydon
Receptionist
Posted: 27 January
Offer description

Lead Receptionist Are you a well organised, effective administrator and line manager, looking to take on a key role using your interpersonal skills to lead the reception function in our busy and friendly School? We are looking for an exceptional candidate who has the confidence and ambition to join our Operations Team to lead our Reception function and be the first point of contact for pupils, visitors, staff and parents, at the School. This is a full-time position working within the Operations Team of the School, providing outstanding support and care for the Royal Russell Community. You will be highly professional, super-friendly, articulate, adaptable, and with the skills and gravitas to build an affinity with the ethos and values of the Royal Russell Community, all whilst maintaining a smart, approachable and dependable attitude. We are looking for a team player, but someone who has the ability to line manage, operate independently and with the confidence to make the right decisions to drive successful outcomes. Above all, you will be a positive, friendly and proactive person who wishes to demonstrate your customer-service skills and support the day to day running of our amazing School. Experience of working in a similar role, such as front of house or as a concierge is essential. You will need to be dynamic and forward thinking, with an alert and customer focussed attitude towards your work and have the ability to understand why an eye for detail is important. It goes without saying that you will have excellent inter-personal skills and a willingness to be part of our wonderful community. Salary: £28,428 to £30,780 (dependent on experience) Hours: 07:30 to 15:30 or 10:30-18:30 (dependent on rota) (inclusive of a 30 minute unpaid break) Working weeks: All year round Applications should be submitted to HR by 09:00 on Friday, 6th February 2026. Interviews will be held toward the end of the following week. If you have not heard from us within 5 working days of the closing date, please assume that your application has not been successful on this occasion. The School is committed to safeguarding and promoting the welfare of children. All appointments are subject to a satisfactory enhanced Disclosure and Barring Service check (including a check against the Children’s Barred List) and other pre-employment screening including references and medical fitness.

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