Overview
Are you a dab-hand in DIY and general maintenance? Hollywood Bowl Group is looking for a Facilities Team Member to join our centre team in a fast-paced environment with great benefits.
Responsibilities
* Maintain high standards of our centres and ensure our lanes are in full operation.
* Liaise with the team and customers about any faults they experience while at the centre.
* Receive a thorough induction and ongoing training and development to set you up for success, with opportunities to progress into management.
* Deliver professional, engaging customer service with high energy to ensure customers have an enjoyable, value-for-money experience.
Qualifications
* Great customer service, with the ability to communicate at all levels
* High energy and the ability to work in a fast-paced environment
* A friendly, supportive, and helpful team player
* Flexibility with working hours and shift patterns
* Basic literacy and numeracy skills
* Being on the ball when it comes to spotting and resolving a problem
* A proactive approach, maintaining our equipment and centre to the highest standards
Benefits
* The opportunity to earn an extra 50p per hour, paid to you every month
* Access to apprenticeship programmes and our in-house management training programmes
* Optional pension plan
* Additional days holiday with length of service up to five days
* Ongoing training and development, with the opportunity to fast track your career
* Free game vouchers every month
* 30% discount off food and drink for you and up to five friends
* 50% off food when you are working
* Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders
* Financial long service awards
* A £15 donation to Barnardo's when you complete your induction
* Enhanced maternity, paternity, adoption, and shared parental leave benefits
* Opportunity to join our healthcare cash plan
About Hollywood Bowl Group
Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we're proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year. At Hollywood Bowl Group, we value diversity and inclusion, and we're committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Entertainment Providers
Location
Southampton, England, United Kingdom
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