Revenues Officer Hours: 37 per week Location : Hereford (Hybrid) Salary: Hoople Band C per annum £26,550 - £33,355 per annum Contract: Permanent Closing Date: 12th April 2026 Interview Date: TBC An exciting opportunity has arisen to join our high-performing Revenues and Benefits team as a Revenues Officer, working in a fast-paced and dynamic environment. As part of the Revenues Team, you will support the collection and recovery of a range of income streams, including housing benefit overpayments, social care charges, rent arrears and trade waste charges. The role involves working with residents, businesses and internal teams to ensure debts are recovered promptly and in line with relevant legislation and procedures. We are looking for a motivated individual with a positive, ‘can-do’ attitude who can communicate confidently with a wide range of customers. You will need strong organisational, numerical and negotiation skills, along with the ability to maintain accurate records and manage competing priorities. You should be comfortable working as part of a team while also using your own initiative to achieve results. This is a great opportunity to join a busy and supportive team and build a career in Revenues and Benefits. Hoople offer 26 days annual leave plus Bank Holidays rising to 31 days after 5 years’ service, and an Aviva salary sacrifice pension scheme. We also provide a flexible benefits scheme which provides a range of benefits and discounts across retailers, the option to buy or sell annual leave, cycle to work scheme and healthcare plans. We welcome applicants whatever their personal characteristics or social identity. All requests for flexible working arrangements and reasonable adjustments will be considered. The following candidates will be interviewed if they meet the essential criteria for the post they are applying for: Those who indicate that they have a disability. This is part of our commitment to the “Disability Confident” scheme; Those who indicate in their supporting statement that they are an Armed Forces Veteran or Reservist. This is part of our pledge to support the Armed Forces Covenant. Please refer to the Job Description and Person Specification for more details of this role. PLEASE NOTE: Applicants must apply online for this vacancy. About You About Us Our vision To provide excellent business support services to the public sector and those who work with them. Our mission Creating and building trusted and sustainable relationships in order to deliver business critical services for our key customers. Our values Passion for improvement - Continuous improvement to develop more effective ways of delivering services for our customers Customer focus - Satisfying our customers and helping them to support themselves Professional integrity - Bringing the best of our shared technical expertise and professional values to our work Mutual support - Whether one-to-one or in teams, we encourage and support each other to strive for excellent performance in all that we do Ambition - Our staff are committed to the success of our company in delivering effective services to organisations, communities and individuals