I have teamed up with an organization in Blackburn that is looking for a new IT Technician to provide comprehensive 1st and 2nd Line support across all departments. This hands-on role involves delivering support over the phone, in person, or via remote software. Key responsibilities include maintaining the stock management of PCs, laptops, and mobile handsets; working with the IT Apprentice to manage the building of new hardware tailored to business needs; and assisting the business in the adoption of M365 services to ensure all employees have the technical support required to succeed within the M365 environment.
Job Title: IT Technician
Salary: £27,000 - £29,000
Location: Blackburn (Onsite)
Job Type: Permanent
Start: ASAP
Technical Knowledge
Experience with the following:
* PC building and configurations
* Apple iOS
* Mobile Phone OS
* M365 applications
* M365 Administration
* Active Directory & Group Policy
* Printer fault fixing o Windows 11
* MDM knowledge (Intune/End point manager)
* Networking fundamentals
* Remote access software and remote helpdesk support
Desirable knowledge:
* Switch configuration (Aruba)
* Wireless Access points (Meraki)
* Network management and fault finding
* VLAN configuration
* Physical network modes, ethernet, Fibre types, GBICS
* Active Directory & Group Policy