About The Role
Overall Role Purpose
The Contracts Manager helps people with sight loss to live the life they choose by working in partnership with Directors, their senior managers and wider teams providing specialist Contract Management and commercial advice to ensure best use of donor money for our services.
Ensuring contracts successfully deliver the goods or services agreed whilst ensuring service levels, agreed quality levels and sustainability targets are met and value for money is achieved.
Key Responsibilities
* Vendor Management: To manage a range of large, complex contracts for Guide Dogs ensuring contract service levels are delivered, each contract is performing in line with expectations and value for money is achieved.
* Relationship Management: Building and maintain good working relationships with the Business Owner and the Supplier representatives. Proactive identification of opportunities to work with Suppliers to make contracts more effective, efficient and sustainable.
* Continuous Improvement: Identifying opportunities for process improvement or cost savings and implementing best practices to enhance efficiency, effectiveness, and compliance in contract management.
* Contract Monitoring and Reporting: Communicating with stakeholders to ensure they are up to speed with contract milestones and deliverables. Managing regular contract management meetings, preparing and filing correspondence including briefs, letters, emails and reports. Developing regular reports on the status of all contracts for senior management as and when required.
* Risk Mitigation: Early identification of risks and issues that may impact delivery always aiming to resolve issues as soon as possible or escalate where appropriate.
* Compliance: Working closely with the Procurement Business Partners, the wider Procurement department and organisation, including Finance, Legal, IS and the Data Protection Officer (DPO) to ensure contracts are delivering as envisaged and remain compliant.
* Training: Providing Contract Management advice and training to others within the organisation as and when required.
About Us
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How to apply
Further details on the full role are attached below. When you are ready to apply, submit an online application form via this page.
If you would like to have an informal conversation about the role before applying, or require any accessibility support to apply, our friendly recruitment team is ready and waiting to help. Call them on or drop an email to
As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. You will also be asked to complete a few job-specific questions as part of this application process, so please be prepared to write your answers to these questions.
If you want to know more about the teams who work at Guide Dogs, you can find it on our Careers Page
Our Commitment to Diversity and Inclusion
Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality.
As a Disability Confident Employer, we are proud, whenever possible, to offer an interview to all candidates that meet our selection criteria, and who indicate they wish their application to be considered under our Disability Confident interview commitment. For more details, visit our careers site.
If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.
Every day is different at Guide Dogs. And no person with sight loss is the same. We work side by side, on our sites and in the community, in schools and on our streets, supporting people to live the life they choose. Our staff therefore also work in different ways to support the delivery of our life changing work.
Safeguarding
Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.
At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.
Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.