Responsibilities
* Data Configuration and Maintenance – Accurately load, update and maintain product data into the reservation system in line with specific deadlines.
* Standards & Compliance – Ensure system administration procedures and policies are adhered to in accordance with Data Governance Guidelines.
* Checking and Validating – Review loading input by other team members into the database and highlight any errors found.
* Data Integrity Monitoring – Proactively identify missing, incomplete or inconsistent information and communicate findings to the Regional Manager, Product Data Configuration and Processes.
* Deadline Management – Notify the Regional Manager, Product Data Configuration and Processes where missing or incomplete information is likely to impact project timelines or system readiness.
* System Testing – Conduct system testing where required; log and report all system errors to the Regional Manager, Product Data Configuration and Processes.
* Additional Responsibilities – Undertake other duties as reasonably required to support objectives of the wider team.
Communication
* Provide regular, structured updates of loading progress, identified issues and missing information to the Regional Manager, Product Data Configuration and Processes.
* Clearly communicate risks, system challenges or delays that may impact timelines.
* Log and share information of own operational/system/support knowledge to ensure all team member's benefit.
General
* Make full use of IT systems and tools to ensure maximum efficiency in all aspects of the role.
* Identify opportunities for system, process or workflow enhancements and make recommendations to improve future performance and data quality.
Standards of Performance
* Adhered to agreed working hours and demonstrate reliability and punctuality.
* Represent A&K in a professional manner at all times, maintaining high standards of conduct and communication.
* Consistently deliver accurate, high-quality work, meeting agreed deadlines and striving to exceed expectations where possible.
* Maintain an organised and tidy work environment to support efficiency and effective departmental operations.
Qualifications
* Proven experience in data entry, or data driven roles, with a keen eye for accuracy and quality.
* Demonstrates a high level of accuracy and exceptional attention to detail.
* Experienced in working in a fast‑paced environment, with strong administrative and organisational skills.
* Strong ability to prioritise tasks effectively and complete work thoroughly within deadlines.
* Confident in numeracy skills.
* Proficient in Microsoft Office applications, including Outlook, Word, Teams and Excel.
* Excellent written and verbal communication skills.
* Be able to work both as part of a team and independently.
* Strong time management skills, with the ability to effectively manage own workload.
Benefits
* Competitive salary plus annual bonus plan.
* Company pension plan from start of employment, with employer contributions increasing after 5 and 10 years of service.
* 25 days annual leave – in addition to bank holidays, plus the ability to buy an additional 5 days or sell 5 days.
* Discounted trips through A&K Travel Group Travel Benefit Program (includes friends and family).
* Discounted Gym Membership – contribution of up to £35 a month at either Virgin Active Gym (London) or other gyms through GymFlex.
* Private Healthcare through BUPA paid through a salary sacrifice deduction using our corporate rates – covers individual and family cover.
* Life Assurance (2× base salary paid out as a tax‑free sum).
* Hybrid working – collaborate and ask employees to come to the office for a minimum of 4 days per week.
* Enhanced Paid Parental Leave.
* Employee Assistance Program – includes access to wellbeing resources and counselling.
* £1,000 Recruitment Referral Bonus.
* Cycle to work scheme.
* Season Ticket Loans.
* Regular Social Events.
EEO Statement: Abercrombie & Kent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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