Job overview
CNWL is seeking a dynamic and compassionate Band 8b Service Manager / Clinical Service Lead to join our Community Older Adult Services in Harrow on an initial 6‑month fixed-term basis. The portfolio includes our Memory Assessment Service (MAS), Older Adult Home Treatment Team (HTT) and Older Adult Community Mental Health Team (CMHT).
This is an exciting opportunity to lead well‑established teams and deliver high‑quality, person‑centred care for older adults living with mental health needs, cognitive impairment, dementia, and frailty.
Main duties of the job
You will provide strategic, operational and clinical leadership across Harrow’s Older Adult Services, supporting seamless pathways from memory assessment and diagnosis to crisis/home treatment and community recovery.
This 6‑month fixed‑term role offers the opportunity to:
1. Lead and develop integrated older adult pathways across Harrow
2. Drive performance, access and flow across MAS, HTT and CMHT
3. Strengthen partnership working with Harrow PCNs, Borough partners, acute trusts and local authority services
4. Promote safety, learning, and high‑quality clinical governance
5. Support and develop a multi‑disciplinary workforce
6. Contribute to CNWL’s community transformation agenda
You will be a visible, compassionate and confident leader, able to support teams through challenge, change and growth.
Working for our organisation
We’re passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patient’s own home. Patients are at the heart of everything we do.
Providing top quality care depends on our ability to employ the best people.
We’re always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee we’re hoping to find our future leaders and we’ll support our staff by providing opportunities to develop your career.
With a diverse culture and equally diverse range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more – whatever stage of your career you're at, there's always a place for you at CNWL.
Detailed job description and main responsibilities
·To provide strategic, operational, and clinical leadership across the Older Adult portfolio—Memory Assessment Service (MAS), Older Adult Home Treatment Team (HTT), and Older Adult Community Mental Health Services
·Ensure high-quality, safe, person-centred, and evidence-based care.
·Deliver service performance, quality improvement, workforce sustainability, financial stewardship, and partnership integration across primary care, social care, voluntary and community sector (VCS), and acute partners.
·The role is pivotal to CNWL’s transformation goals, delivering timely access, reduced inpatient admissions, effective crisis/home treatment, and improved outcomes and experience for older adults and their carers.
Vaccination
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
7. Due to the high response levels we receive for some vacancies, we may expire any of them prior to the advertised closing date and advise you to submit your application as soon as possible.
8. Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. Before submitting your application and to avoid disappointment please check that you are eligible under the
9. Our Agenda for Change employment contracts are subject to a contractual 13 week probationary period.