About The Role
Main Responsilbilities:
1. Ensure high quality of plans are delivered by every template surveyor within the business
2. Assist templaters with queries they may have regarding the survey
3. Audit the templates taken on site and work with the team to correct any errors found to improve the customer experience
4. Work towards reducing all errors within the business
5. Training of new features in the planner, process and product
6. Seen as the expert and go to person within the business for planner and quartz product related queries
7. Provide constructive feedback on opportunities identified within the planner, systems and
training to improve efficiencies
8. Complete daily reports to log the plans checked, training sessions carried out and timesheet for the day
9. Attend regular meetings with your peers to offer improvement feedback and share ideas
10. Identify and report to the Template Training Managers, any additional training requirements required within their team
11. Attend training sessions for new launches/improvements and changes to the planner system to ensure you have an unrivaled knowledge of the planner
12. Manage and update template equipment, ensuring that the teams have the necessary equipment
13. Record audits and prepare performance reports
14. In addition to any other duties, as a responsible person you must ensure that you have read, understood and adhere to polices and procedure relating to Health and Safety, and your responsibilities located in the Integrated Management System (IMS) Responsibilities document
Our basic salary is £28,250 plus you will earn a quarterly bonus of upto £2000 meaning you can earn up to £36,250 annually. What Wren offer:
15. 2 subsidised canteens
16. Competitive basic salary, plus a bonus of up to £2000 a quarter
17. Free on-site gym
18. Excellent training and development
19. Fantastic career progression
20. Free parking
21. High-quality IT equipment and software
About You
Essential skills and Knowledge:
22. Excellent communication skills - both written and verbal
23. Keen attention to detail
24. Technical mindset and process driven
25. Strong computer skills
26. Organised – able to multi-task
Desired Skills and Knowledge:
27. Exceptional skills in using design software LT55 2D-3D planner system
28. Excellent communication skills - both written and verbal
29. Knowledge of kitchen design/installation and legislation
30. Analytical thinking to assist in problem solving