Overview
Does attention to detail come naturally to you? Do you strive to make things perfect? In this role you'll be working behind the scenes ensuring our rooms are nothing but perfection. Customer service is key, interacting with guests daily, your job is to make first impressions count. You will have high standards in terms of cleanliness and strive to meet tight deadlines. We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview. If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training - you can view the most popular courses on our careers pages.
Responsibilities
* Work behind the scenes to ensure our rooms are spotless and well presented.
* Interact with guests daily to create positive first impressions and provide attentive service.
* Adhere to high standards of cleanliness and meet tight deadlines.
* Support career training through nationally recognized apprenticeships and brand training.
Benefits
* A calendar of wellness activities – from healthy lunches to wellbeing walks and the annual #HealthyHabits campaign.
* Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
* Healthcare Cash Plan options, from just £5 per month.
* Fully funded apprenticeship programmes.
* Internal development programmes, designed to support you as you grow within your role.
* Monthly and annual team member service awards to recognise achievements.
* Exclusive discounts for you, your friends and family:
o Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
o Discounted stays for friends and family.
o 50% discount when dining in our restaurants and bars.
o Free meals while on duty, keeping you well-fuelled.
o Access to high-street discounts on a range of shops, experiences and more.
o Up to 40% savings on a wide range of bikes with our Cycle To Work Scheme.
o Generous refer-a-friend bonuses, starting at £250.
* Salary: £12.21 per hour (permanent, full-time positions).
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