Overview
Security Control Centre Operative at Securitas, based in Hounslow, TW4 6JG. Pay: £16.93 per hour. Hours: 42 hours per week. From day one, you’ll gain access to Learning and Development opportunities, mentorship, and a range of benefits.
Grade: 3.1 Site Based. See a Different World. Where potential is seen and progress is nurtured. This role is focused on proactive surveillance and safeguarding people, property, and information.
Responsibilities
* Maintain and update client security procedures; ensure team compliance.
* Coordinate specialised evacuation procedures (Fire, Bomb, Disaster Recovery).
* Liaise with Corporate Security Management, Corporate Services, and Business Units.
* Manage data input from client sites with accuracy and confidentiality.
* Ensure smooth and effective shift handovers.
* Escalate and monitor incidents per protocol until resolution.
* Communicate with external authorities (Police, Fire Brigade) when required.
* Report grievances and serious concerns to the Line Manager immediately.
* Record all events accurately in the Daily Occurrence Log.
* Manage CCTV and Access Control Systems, including database oversight.
* Monitor global alarms and CCTV feeds across European sites.
Note: The responsibilities listed give a good sense of the role; they are not necessarily exhaustive. If you meet the minimum requirements and believe you can succeed, we’d love to hear from you.
Qualifications
What we’re looking for:
* A valid SIA licence
* CCTV Licence
* Experience in a control room
* The right to work in the UK, with a 5-year checkable history
* Strong communication skills in English—written and spoken
Why Join Securitas
We have a People Promise: opportunity, people and purpose play a vital role in our day to day. We see potential, value teamwork, and support career growth. We aim to make your world a safer place.
Additional Information
We are an inclusive employer and hold Level 2 Disability Confident status. We support equality through Employee Networks and various charters. Our benefits include several discount and health-related programs, pension options, and life assurance.
Your Benefits
* Pluxxe – Securitas Perks discounts
* Epassi – gym and leisure discounts
* Dental, health plans, and cash-back programs
* Cycle to Work
* Eye care savings with Specsavers
* 24/7 online GP and mental health support
* Pension and savings options
* Death in Service Benefit
How to Apply
Join a team that values you. Click ‘I’m Interested’ to start your career with Securitas UK today.
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