Job Title: Claims Auditor Location: Liverpool, with hybrid working Salary: £31,349 - £43,750, plus an up to £2000 annual bonus Job Type: Full-time About us: Acorn is committed to a people-first approach with a strong culture and offers real career progression. The company has been recognized as a "Great Place to Work 2024/25", and a "Best Place to Work for Development" and for "Women". They are also a signatory of the Armed Forces Covenant. About the role: The Claims Auditor works closely with the Claims Audit Lead to ensure the company's regulatory compliance and governance controls are effective. This role involves engaging with Claims Handlers and other staff to identify root causes of issues and working with team leaders to improve their quality reviewing skills. You will also contribute to planning audit activities and delivering agreed-upon audits. The position also requires you to produce insightful reports with the Claims Audit Lead and Governance Manager to drive business improvements. Additionally, you will support the Claims Audit Lead with oversight of the Quality Performance System. About you: The ideal candidate will be an integral part of the Claims Governance Team. You must be able to stay updated on changes in FCA and FOS regulations and provide support for understanding root causes. What we offer: Up to £2000 annual bonus, paid quarterly. DBS and financial checks are a part of the application process. The company is committed to creating an inclusive and supportive work environment and is happy to consider reasonable adjustments.Additional Information: Working hours are 37.5 hours a week, Monday to Friday from 9 am to 5:30 pm. Remote work with occasional travel is also an option for those who cannot regularly commute to Liverpool or Sevenoaks. Due to comprehensive training, applicants must have at least one year remaining on their Graduate or Post-Study Work visa, as the company is unable to offer visa sponsorship. Candidates with experience in: Claims Auditor, Claims Governance, Regulatory Compliance, Insurance Auditor, Financial Auditor, Risk Management, Quality Assurance, and Compliance Officer may also be considered for this role