We're looking for an organised, proactive and supportive Senior Medical Secretary to join our Trauma & Orthopaedics team. In this key role, you'll provide high-quality secretarial support to named consultants while leading and coordinating a team of administrative staff to ensure a smooth, efficient and patient-focused service.
About the Role
* Provide a full medical secretarial service, including audio/copy typing, letter production, diary management and handling calls and enquiries.
* Support consultants with meeting preparation, correspondence, patient appointments and clinic organisation.
* Act as a central link between the multidisciplinary team, helping maintain excellent patient pathways.
* Use and develop departmental IT systems and ensure accurate records and processes.
Leadership Responsibilities
* Supervise secretarial staff, coordinate workloads and ensure consistent service cover.
* Assist with recruitment, induction, appraisals and identifying training needs.
* Support performance management and maintain a positive, professional team environment.
* Manage office resources, equipment and stationery.
RTT & Administrative Expertise
* Act as the administrative lead for RTT, tracking potential breaches and supporting accurate clock-start/stop processes.
* Provide training and troubleshooting support to admin staff.
* Help drive improvements in office systems and service efficiency.
If you're an experienced medical secretary or administrator looking to take the next step into leadership, we'd love to hear from you.
Working for our organisation
At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone's contribution in supporting the exceptional, person‑centred care we pride ourselves on.
We are proud to be in the top 20 best hospitals to work for in the country.
We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks – celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.
A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.
We value staff wellbeing, with a well‑established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We've even got a pool!
We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.
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