* Hybrid workplace - 3 days a week in office, 2 days remote
* This role can be based any of our London, Bristol or Leeds offices
* Occasional travel to the other offices may be required
* This role is a 12-month fixed term contract
About Legal 500
Legal 500 is the original clients' guide to law firms, now a data-driven research platform benchmarking legal services providers in over 100 countries. Corporate clients worldwide rely on our research and data when making decisions about legal representation. Our value sits in the quality, credibility, and independence of our analysis.
About the Role:
Legal 500 is investing in how AI can support better ways of working across the business. We're looking for someone to work alongside teams as they put AI tools to practical use: helping them understand their processes, identify where AI adds value, and measure what's working.
This is a hands-on role at the intersection of business change, process improvement, and practical AI application. You'll work directly with teams across different parts of the business, providing the guidance, coordination, and structured thinking that turns an AI opportunity into a measurable outcome. You'll also work closely with IT, data, and senior stakeholders to ensure pilots are well-governed and technically sound. You'll report to the Director of People and Business Operations.
What you'll do
* Support teams across different parts of the business through the full lifecycle: opportunity identification, process mapping, pilot design, delivery, and evaluation.
* Help people who are new to AI tools build confidence and capability, through structured working sessions, practical guidance, and ongoing support as they apply AI to their own work
* Act as the bridge between business teams, IT, and data on tooling requirements, technical setup, and data classification.
* Provide practical, up-to-date guidance on AI tool capabilities and how they apply to real workflows.
* Coordinate across multiple workstreams: tracking progress, managing actions, preparing materials for governance reviews. Contribute to reporting that helps leadership understand the tangible impact of AI-enabled process improvement.
What we're looking for
* Practical experience applying AI tools (LLMs, Copilot, automation tooling) in a business setting. This is about configuring and using tools to solve workflow problems, not building models.
* Ability to map processes, spot inefficiencies, and make sound judgements about where AI helps and where it does not.
* Comfort facilitating sessions with non-technical colleagues and helping them think through problems in a structured way.
* Programme coordination discipline: managing multiple workstreams, keeping governance forums informed, and holding deadlines across stakeholders. Credibility with both business and technical teams.
* A genuine interest in helping people through change. You'll be working with colleagues at different levels of confidence with AI, and your credibility will come from how well you support them, not how much you know.
Experience in professional services, media, data services, research, or publishing. Familiarity with structured process improvement methodologies (Lean, Six Sigma, or similar). Understanding of UK data protection requirements as they apply to AI use.
Details
This is a 12-month fixed term contract. The role is hybrid, with a minimum of three days per week in office. You can be based at any of our London (Fleet Street), Bristol, or Leeds offices, with occasional travel to the others.
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