Overview
Store Colleague - Pets at Home, part-time. Salary: £12.21 per hour. Location: 4, Four Pools Retail Park, Four Pools Lane, Evesham, Worcestershire, WR11 1DJ. Contract Type: Permanent; Hours: 20 per week. Shifts are scheduled between 7:00am and 8:30pm. You must be able to work a minimum of four days per week, including one weekend day.
Reference: 34098
Expiry date: 04-09-2025
Role
As a Store Colleague, you will be key to our success by exceeding customer expectations, upholding top pet care standards, and ensuring excellent operations. You will build strong customer relationships and enhance their experience with us.
Responsibilities
* Exceed customer expectations and uphold high pet care standards.
* Ensure smooth store operations and provide exceptional customer service.
* Build strong customer relationships to foster loyalty.
What You Will Bring With You
* Outstanding Customer Service: Capable of providing personalised and attentive service, ensuring every customer feels appreciated and understood.
* Strong Communication Skills: Proficient in verbal and written communication to effectively engage with customers and clearly convey information.
* Effective Problem-Solving: Skilled in addressing customer questions and resolving issues quickly and efficiently.
* Eagerness to Learn: A keen interest in ongoing learning and professional development.
* Target Focus: Recognises the importance of setting and achieving targets in a retail setting to enhance business performance.
* Teamworking: Understands the significance of collaboration and teamwork in providing excellent customer service and reaching Pet Care Centre goals.
* Flexibility: Able to work shifts that may include evenings, weekends and some bank holidays.
Benefits
* Attractive rates of pay
* Paid holidays
* Additional leave for birthdays and special occasions
* 20% colleague discount in Stores
* Discretional annual bonus scheme
* Access to other discounts and benefits
* Opportunity to do charity work in your local community
* Career progression
About Us
At Pets at Home, everything we do is about understanding and caring for pets. We are a community focused retailer with services including Vets for Pets and pet grooming. Our charitable foundation takes care of pets and their people in need. We are a community that values diversity and inclusion.
We may close this vacancy earlier than the specified closing date should we receive a sufficient number of applications. Our preferred method of contact is via email; please check your junk or spam folder regularly.
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