Warehouse Supervisor – UK Based | Mandarin & English Speaking
Location: United Kingdom
Employment Type: Full-time
Salary: Competitive (Negotiable based on experience) + Annual Performance Bonus
Holidays: 20 Days Paid Annual Leave + UK Public Holidays (+1 day for every 2 years of service)
Benefits: Workplace Pension Scheme, Accident Insurance, Career Progression Opportunities
About the Role
We are seeking a proactive, hands-on Warehouse Supervisor to join our growing operation in the UK. Bilingual in Mandarin Chinese and English, with strong verbal and written communication skills
role is ideal for a logistics professional who thrives in a fast-paced environment and is eager to contribute to an evolving, digitally-driven warehouse. You will oversee the day-to-day operations of our warehouse, manage a diverse team, and play a vital role in driving operational excellence in both B2B and B2C settings.
Key Responsibilities
* Daily Operations Management: Oversee and coordinate warehouse activities including receiving, storage, order picking, packing, and dispatch.
* Inventory Control: Ensure accurate stock levels through regular cycle counts and full inventory audits; manage inbound and outbound stock movements effectively.
* 6S Implementation: Maintain high standards of cleanliness, organization, and safety within the warehouse.
* WMS System Oversight: Lead the operation and continuous improvement of Warehouse Management System (WMS); ensure timely data updates and system accuracy.
* Team Supervision: Plan and manage team rosters, delegate tasks, provide on-the-job training, and implement performance-based KPIs.
* Process Improvement: Identify bottlenecks and inefficiencies; regularly review and optimize warehouse workflows.
* Reporting: Generate and present regular operational reports including productivity metrics, incident logs, and cost analysis.
* Compliance: Adhere to and enforce health & safety regulations in line with UK laws and company policy.
RequirementsMust-Haves
* Valid UK work authorisation (e.g. Indefinite Leave to Remain, Spouse Visa, etc.)
* Minimum 3 years of warehouse management experience
* Proven ability to manage both B2B and B2C warehousing operations
* Proficiency in using mainstream WMS platforms and Microsoft Office (Excel, Word, Outlook)
* Forklift License – Counterbalance or Flexi certificate preferred
* Bilingual in Mandarin Chinese and English, with strong verbal and written communication skills
Nice-to-Haves
* Background in cross-border eCommerce or international 3PL operations
* Familiarity with customs clearance or international shipping processes
What We Offer
* Competitive annual salary based on experience
* Annual performance-based bonus
* 20 days of paid leave per year, increasing with tenure
* Full UK public holiday entitlement
* Contributory pension and comprehensive accident insurance
* Friendly, multicultural team environment
* Opportunity for advancement in a growing international business
* We welcome applications from all qualified candidates who meet the legal requirements to work in the UK.
Join us in powering efficient logistics for a fast-growing international business
Job Type: Full-time
Pay: £25,000.00-£28,000.00 per year
Benefits:
* Company pension
* Free parking
* On-site parking
* UK visa sponsorship
Work Location: In person