Digital Performance Manager – Web, App & SEO Location: Oxfordshire / Hybrid Salary: Up to £70,000 Benefits Sector: Retail & Customer Experience The Company A leading retailer is looking for a data-driven Digital Performance Manager to take ownership of its website, app, and SEO strategy. You’ll play a key role in shaping the digital experience across multiple customer touchpoints — driving engagement, performance, and long-term growth through analytics, UX optimisation, and cross-functional collaboration. The Role As Digital Performance Manager, you’ll act as the product owner for web and app platforms, leading on strategy, delivery, and optimisation. You’ll combine hands-on analytics with commercial thinking to enhance digital performance and ensure the best possible customer experience. You’ll be responsible for: Developing and delivering the digital performance strategy across web, app, and SEO Overseeing UX enhancements, prioritising initiatives based on data and stakeholder input Defining and implementing SEO strategy to improve visibility and organic growth Partnering with design and development teams on front-end improvements Managing budgets and forecasting ROI across digital initiatives Engaging with local digital managers to share best practice, training, and insight Monitoring performance through analytics tools and guest feedback to drive continuous improvement Your Skills and Experience You’ll bring a mix of strategic thinking, commercial acumen, and hands-on digital expertise, including: Proven experience managing web, app, and SEO performance Strong grasp of user experience design and digital best practice Experience with Content Management Systems such as WordPress, Joomla, Drupal or SquareSpace Confident using data to make informed decisions and influence senior stakeholders Analytical mindset with a focus on ROI, reach, and engagement metrics Excellent communication and presentation skills Ability to balance long-term strategic vision with short-term delivery