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Senior Operations Support Engineer, Bedford
Client: Liberty IT
Location: Bedford, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views:
3
Posted:
02.05.2025
Expiry Date:
16.06.2025
Job Description:
External Description: Senior Operations Support Engineer. Reach beyond with Liberty IT; this is where you'll find the super challenges, with the scope and support to go further, dig deeper, and fly higher. We won't stand over your shoulder, get in your way, or hold you back. Bring your expertise; we'll provide the platform to succeed. Ready? It's time to do your thing.
Who you'll be working with: The Operations Support Engineering team partners with business leaders to provide an outstanding technical and work environment. The team handles desktop, AV, and facilities support.
Responsibilities:
1. Lead projects to enhance Liberty IT's office environments, desktop, device hardware/software, and digital communications.
2. Facilitate project delivery, own tasks, and communicate progress regularly.
3. Contribute to energy efficiency initiatives and improve office environment standards.
4. Mentor junior team members and collaborate with employees to maximize business value.
5. Participate in continuous improvement practices, sharing knowledge internally and externally.
Technology Support:
* Provide maintenance and support for software, hardware, and office environments during normal working hours.
* Support digital communications and AV systems, managing on-site, hybrid, and remote events.
* Manage office space, occupancy, and intra-office moves, supporting energy efficiency goals.
Essential Criteria:
* Minimum of five years' experience in supporting large-scale office environments, including hardware, software, and AV technologies.
* Experience with office environment projects and agile practices.
* Ability to identify and implement continuous improvements.
* Partnering skills with end-users and industry-recognized certifications.
Desired Criteria:
* Active participation in knowledge sharing.
* Customer-centric solution building balancing technical, user, and business needs.
What's on offer:
Health insurance, life assurance, income protection, employee discounts, bonuses, pension, flexible work arrangements, and opportunities for growth. Liberty IT is part of Liberty Mutual Insurance, committed to diversity and inclusion, offering accommodations during recruitment.
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