Are you a commercially minded engineer with a passion for customer engagement and problem-solving? We’re looking for a Technical Sales Engineer to act as the key customer interface for our UK Aftermarket Repair operations, helping drive repair business growth while delivering an outstanding customer experience.
About the Role
In this role, you’ll be the single point of contact for assigned customers, coordinating closely with internal teams to manage repair projects from enquiry through to completion. You’ll balance technical understanding with commercial insight to ensure repairs are delivered on time, on budget, and to the highest quality standards.
Key Responsibilities
1. Build strong relationships with customers and sales teams to identify new repair opportunities
2. Manage customer enquiries, quotations, CPAs, and contract reviews
3. Project manage repair jobs involving multiple items or rig out-of-service periods
4. Actively communicate with customers on progress, costs, schedules, and technical issues
5. Coordinate quality plans, ITP approvals, and agreed scopes of work
6. Review purchase orders and manage variation orders with confidence
7. Track and manage all repair activities using NOV ERP systems (Glovia / Omega)
8. Resolve customer complaints and facilitate effective solutions
9. Ensure repairs are completed within agreed timelines and budgets
10. Identify system or process improvement opportunities and work with stakeholders to implement them
What We’re Looking For
Essential
11. GCSE Level 3 or equivalent business/technical qualification
12. Experience in a similar customer-facing or technical sales role
13. Working knowledge of the Oil & Gas industry
14. Strong computer skills, including Microsoft Excel, Word, PowerPoint, and Outlook
Desirable
15. HNC/HND in a business-related subject
Why Join Us?
16. Be part of a global energy technology leader
17. Work in a role that blends technical expertise, customer engagement, and commercial impact
18. Collaborate with experienced teams in a fast-paced aftermarket environment
19. Grow your career in a business that values quality, accountability, and continuous improvement
Interested? Apply now and help us become our customers’ preferred partner for repair solutions.