Part Time Veterinary Receptionist
£14.51ph plus benefits
About Vets Now
Vets Now is the UK’s leading provider of emergency pet care, serving over 1700 veterinary practices nationwide. With more than 60 out-of-hours clinics and two 24/7 emergency hospitals, we are dedicated to compassionate care when pets need it most. Join our team at Vets Now Sutton.
Role Overview
1. First Point of Contact: Greet clients, answer calls, book appointments, and handle financial transactions during emergency situations, either in person or via phone.
2. Administration: Manage clinic administrative duties accurately and update veterinary staff about patients enroute or clients needing assistance.
3. Client Support: Provide friendly and reassuring support and information to clients.
Rota Pattern
Week 1: Monday 7pm – 11pm, Saturday 12pm – 11pm, Sunday 2pm – 11pm
Week 2: Tuesday 7pm – 11pm, Friday 7pm – 11pm
Plus, a fair share of bank holidays.
Why Vets Now?
* 7 weeks pro-rata annual leave
* Your birthday as a paid day off
* Cash Health Plan via Simply Health
* Vets Now For You discount and cashback platform
* £780 pro-rata CPD allowance
* 10 hours paid CPD annually
* Family-friendly policies including sick, maternity, paternity, and adoption pay
* UK Standard Pension (5% Employee / 3% Employer)
* Up to 50% staff pet care discount
* Paid volunteering days
* Death in service cover of twice annual salary
We welcome applications from diverse backgrounds, including minorities and candidates with disabilities. As a Disability Confident Employer, we provide reasonable adjustments throughout the recruitment process.
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