Customs Operations & Compliance Manager
Temp - 3 months
Hybrid - 4 Days
Competitive Rate
We're seeking an experienced and immediately available Customs Operations & Compliance Manager to oversee end-to-end customs compliance and cross-border operations for a major global retail and entertainment company. This role ensures smooth, efficient and compliant movement of goods across the UK and EU, supporting a high-volume Direct-to-Consumer operation.
The Role
You’ll lead customs activities, ensuring accurate classifications, documentation and duty management, while partnering with Buying, Merchandising and Supply Chain teams. Managing one direct report, you’ll work closely with logistics providers, regulatory bodies and internal stakeholders.
Key Responsibilities
* Oversee customs clearance, duty accuracy and product classification
* Manage customs procedures (incl. bonded warehouse, CFSP, AEO) and documentation
* Liaise with global logistics partners to support efficient UK/EU goods movement
* Lead and develop the customs team, ensuring compliance with HR and H&S standards
* Support budgeting, reporting, audits and continuous improvement initiatives
About You
* Strong experience in customs operations, duty management or freight forwarding
* Knowledge of import regulations, documentation and supply chain processes
* Confident managing stakeholders across multiple regions
* Solid people management experience
* Retail or consumer product experience beneficial
Additional Info
Some UK/EU travel required; hybrid working available.
If you're a proactive customs specialist ready to lead a key compliance function, we’d love to hear from you.