Location Gillingham, Kent
Duration Full Time, Permanent
Salary £30,000 per annum
Hours Shift pattern 4days on 4days off (48hrs over an 8day week) Shift is 7am – 7pm.
About us
MEMS Power Generation is the leading generator rental supplier in the UK, specialising in sustainable temporary power solutions with over 45 years of experience. Operating 24/7, they supply temporary power solutions for a diverse range of customers, including small businesses through to blue-chip multinational organisations and utility companies. They are the supplier of choice in the UK power rental market focused on sustainability, with a mission to be the company that best understands their customers’ needs for temporary power solutions while providing superior service levels.
About you
You will have excellent written and verbal communication skills; a driver’s licence; good organisational and interpersonal skills; be able to work in a pressured environment and be computer literate in Microsoft and have an awareness of bespoke software.
Experience within customer service, logistics and planning within a similar environment is preferred, however not essential.
Willing to “get hands on” as and when required, picking, loading and unloading equipment.
About the role
The hire desk operates 24/7, managing planned work and rapid response emergency callouts. You will learn and develop your ability to assist with the management of our hire control desk whilst scheduling deliveries and collections of rental equipment via our fleet of HGV and LGV vehicles.
* Company Pension Scheme
* Generous holiday allowance increasing through company loyalty program
* Life Assurance Scheme
* Wellbeing related benefits
* Employee Referral Scheme
* Length of Service Awards
* Free Parking & Refreshments
Key responsibilities
* Control of all aspects of the hire department
* Maximise the utilisation of the hire plant
* Control the cost of hire equipment
* Analyse profit and loss per job
* Work alongside the sales department in the development of new business
* Delivery and collection of all plant equipment whilst keeping costs down and increasing customer satisfaction
* Ensure that vehicles and drivers are being used to their maximum capacity
* Accurately pick orders and load lorries via forklift truck ready for delivery
* Maintain appropriate accurate records and data in accordance with the Data Protection Act
* Assist with planning the delivery of fuel
* Assist and cover colleagues when on holiday and / or sickness
* Ensure the depot yard and workshop is safe and secure at night and weekends
* Plan maintenance for generators as per the MEMS policy
* Maintain and implement the call out rota for service engineers and drivers
* Work alongside the transport department regarding all transport requirements
Working as part of our small team on a shift rota system, this role is an exciting opportunity for you to be at the forefront of the MEMS rental operation.
We aim to employ motivated people who will continue to represent MEMS as an employer of choice while delivering exceptional service to our customers. If you believe you have the attributes to join our team, please click here to apply. We look forward to hearing from you.
Please note that all employees complete our screening process, which includes a criminal check.
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