Overview
At Signature, part of Mitie, we go beyond reception, we create spaces where people feel truly welcome. We're on the lookout for a Workplace Coordinator who brings confidence, warmth, and a proactive spirit to the heart of our guest services team.
Based at a prestigious London landmark, you'll be more than a friendly face at the reception desk—you'll be a key presence in shaping how guests, colleagues, and clients experience the space. From curating the look and feel of your surroundings to ensuring seamless day-to-day service, you'll deliver an exceptional experience at every opportunity.
This role is all about attention to detail, pride in presentation, and a genuine desire to create standout moments. If you're someone who thrives in a polished, people-first environment and understands the power of a great first impression, we'd love to hear from you.
What You'll Do
* Deliver a professional and personal guest experience: greet and register all guests and parcels using internal systems, escort visitors to their meetings, and provide a warm, efficient welcome that sets the tone for their entire visit.
* Create a standout workplace environment: conduct twice-daily floor walkarounds and workplace inspections to ensure every space is safe, clean, and inviting; maintain meeting rooms throughout the day so they're always ready, well-stocked, and looking their best.
* Manage the details that make a difference: handle incoming mail and parcels with accuracy and care, keeping everything logged and delivered smoothly.
* Collaborate across service lines: work closely with cleaning, technical, building management, AV, IT, and events teams to support colleagues and guests—staying one step ahead to deliver a seamless experience. You'll play a key role in creating a joined-up, proactive workplace environment by working as #OneMitie.
* Take ownership of the workplace experience: log work orders, coordinate services, and support daily operations with pride, precision, and a solutions-focused mindset.
Qualifications
* 1-2 years' experience in hospitality, luxury retail, corporate concierge, airlines, or similar.
* A positive, can-do mindset with strong interpersonal and communication skills.
* Immaculate personal presentation, with the confidence and warmth of a professional host.
* Tech confidence across Outlook, Teams, Chrome, visitor booking tools, radios/headsets, and tablets.
* Organised, detail-focused, adaptable—and calm under pressure.
Benefits
* Be part of a purpose-driven company committed to better places and thriving communities.
* Join a diverse, inclusive team who care deeply about people and service.
* Gain access to industry-leading training, mentoring, and development opportunities.
* Work with high-profile clients in environments where standards and people matter.
* Enjoy a market-leading benefits package tailored to your lifestyle:
* Access a virtual GP for you and your household—get expert advice without leaving home.
* Improve financial wellbeing through our Salary Finance scheme, including early access to earned pay and competitive loans.
* Explore a range of flexible benefits via our Choices platform—buy extra holidays, tech, dental plans, or critical illness cover.
* Save with MiDeals—thousands of discounts on high street retailers, gyms, and more.
* Cycle-to-work scheme, enhanced pension contributions, life cover up to four times your salary, save-as-you-earn options, and the Mitie Matching Share Plan.
* Get recognised through Mitie Stars—monthly and annual awards, with a top prize of £10,000.
We know that our success comes from the quality and experience of our people. That's why your growth is a top priority. We offer a wide range of learning resources and development opportunities to help you build the career that suits you.
Ready to create a lasting impression? Apply today and bring your personality, passion, and polish to a team redefining the workplace experience.
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