Salary: £40,000 - 70,000 per year Requirements: 5 years in Microsoft 365 support at enterprise scale. Strong skills in Microsoft Copilot, SharePoint/OneDrive permissions, Entra ID, Conditional Access. Experience working within regulated environments and producing audit-ready artifacts. Proficiency with PowerShell and Graph API for troubleshooting and reporting. Exposure to large scale Copilot deployments (free/M365) in the financial sector. Ability to provide CoPilot knowledge sharing sessions to fellow M365 Application owners. Skills in service design, Microsoft Office, Copilot, PowerShell, automation, KQL, and Sentinel. Responsibilities: Provide 3rd / 4th Line Operational Support for M365 Copilot across our tenant. Perform incident response via complex troubleshooting, policy/configuration changes and mass deployments throughout the organization. Triage and resolve complex M365 escalations and Multi User Incidents (usage, access errors, unexpected results). Conduct root cause analysis across M365 Admin Centre, Entra, Conditional Access, SharePoint/OneDrive permissions, Teams, Group Policy Objects, and Aternity. Utilize and maintain advanced understanding of monitoring and observability tools such as Thousand Eyes and Downdetector. Technologies: API Copilot Support Microsoft 365 PowerShell SharePoint Office 365 Network Security More: We are seeking an M365 Copilot SME to join our team in Sheffield, UK. In this contract role, you will play a vital part in providing operational support for Microsoft 365 Copilot, ensuring seamless functionality across our organization. We offer a competitive weekly rate and the opportunity to work in a dynamic environment within a leading financial institution. Our team values collaboration and innovation, and we welcome individuals who are eager to contribute their expertise. last updated 5 week of 2026