Go back Coventry and Warwickshire Partnership Trust
Office Administrator Band 2
The closing date is 17 March 2026
Coventry and Warwickshire Partnership Trust are seeking an enthusiastic and self‑motivated individual with a comprehensive understanding of working as a busy Admin Support to join our School Age Immunisation Service admin team based out of Woodloes House, Warwick.
This is an office based role. Remote working is not feasible for this position.
Main duties of the job
The post holder will play an important, multifaceted role supporting the School Age Immunisation Service. As an Admin Support, you will be providing efficient and comprehensive administrative support to the team, clinicians and managers which will include taking telephone calls, data inputting, managing electronic patient records, and making and rescheduling clinic booking appointments.
The post holder will respond to queries from staff in an appropriate manner, and with reference to Data Protection and in accordance with Trust procedures, participate in Immunisation and Vaccination team meetings and contribute to the development of the service. Also to act as the first point of contact for callers to the service and direct people or queries as appropriate.
About us
At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.
We put "people at our heart"; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.
* generous annual leave entitlement which increases during your time with us
* excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
* salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
* discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
* wellbeing support, including an in‑house counselling service, external helpline and more
* staff networks and support group
We're always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.
Job responsibilities
We require a well‑organised individual who is able to empathise with our service users and is able to deal with sensitive enquiries in a confidential manner. The role requires previous office experience as well as excellent customer service skills due to the nature of the calls received. Applicants will need to be computer literate in Word and Excel with excellent accuracy in data input. You must have the ability to multitask, manage and prioritise own workload and be able to work on both your own initiative and as part of a team. We are looking for individuals with a positive approach to change who are supportive of service improvements and able to build effective working relationships, be approachable and accessible, with a flexible approach to work. There is a requirement that you are able to travel between sites within the local area, on occasions, should you be asked to. This is an excellent career development opportunity for a self‑motivated and enthusiastic individual who wishes to pursue an administrative career in the NHS. This post will require a standard DBS check, and it will be the postholder's responsibility to finance this.
Person Specification
Qualifications
* Good level of literacy and GCSE English, Maths
* Possess European Computer Driving Licence (ECDL) or equivalent or willing to work towards
Experience
* Relevant experience of data input
Other
* Car driver and owner
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Coventry and Warwickshire Partnership Trust
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